Terms of service

Custom Order Deposit Policy:

Our lead time varies.  If you are interested in a custom leather item, you will be added to a wait list.  We will contact you when we are close to your place on the wait list.  You must respond within 24 hours or you will be placed at the bottom of the list.  We will discuss your design and provide pricing information.  A  20% non-refundable deposit will be required to draw-up your design.  FAILURE TO PAY DEPOSIT WITHIN 24 HOURS will cause you to lose your place on the wait list.   Payment in full will be required prior to beginning the project. 

Warranty Info:

Custom Leatherwork

Rockin' M  Leathers provides a craftsmanship warranty on all custom made leather  items up to 1 year. This will cover all repairs on damage that may occur due to possible manufacturer defects. Warranty will be voided if any damage is due to lack of proper care for product, horses chewing on product, pulling back, etc.  Because we have no assurance proper care is provided by buyer of our product, we are not liable for and damage to horse, rider or other persons or property due to equipment failure.   We to our best to use the absolute best products available and stand behind them. 

Native American Artisan Pieces

Due to the handcrafted and one-of-a-kind nature of our Native American artisan pieces, all sales are final and items cannot be replaced or exchanged. We do not accept returns on jewelry. Stone loss due to a manufacturing defect in the setting is warranted for 30 days from the date of purchase. This warranty does not cover stone loss resulting from customer damage, misuse, or normal wear. To submit a warranty claim, please contact us at shop.rockinmleathers.com/pages/contact with your order number and photos of the piece.

SMS Marketing

By providing your phone number and opting in at checkout, you consent to receive recurring automated marketing text messages from Rockin' M Leathers at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. For support, visit us at shop.rockinmleathers.com/pages/contact